Return Policy

Return Eligibility

We want you to be satisfied with your purchase. If you are not completely satisfied, you may return eligible items within 30 days of purchase, provided they are in their original condition and packaging.

Return Process

To initiate a return, please contact us at contactus@trustworthycharm.world with your order details. We will provide you with return instructions and a return authorization number.

Condition of Returns

Items must be returned in their original condition, unopened, and in their original packaging. Items that have been used, damaged, or are not in their original condition may not be eligible for return.

Refund Processing

Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, refunds will be processed to the original payment method within 10 business days.

Shipping Costs

Original shipping costs are non-refundable unless the return is due to our error. Return shipping costs are the responsibility of the customer unless otherwise specified.

Non-Returnable Items

Certain items may not be eligible for return due to their nature. This includes items that have been opened or used, perishable goods, or items that cannot be resold for health or safety reasons.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.

Contact Us

If you have questions about returns or need assistance, please contact us at contactus@trustworthycharm.world or visit our contact page. We are here to help.